technology

Telephone canvassing continues three months after the ban

Centho, creator of Wincalls, presented as a cybersecurity expert, tracks the numbers used for this solicitation.

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Key facts

  • Centho, creator of Wincalls and presented as a cybersecurity expert, tracks the numbers used for this cold calling. He has catalogued nearly 23 million of them.
  • Three months after the ban on sales calls made without prior consent, the solicitations have not stopped. A new law was supposed to leave consumers…
  • Each month, a government platform still receives more than 20,000 reports of abusive calls. The volume of complaints therefore remains high despite the ban.

Centho, creator of Wincalls and presented as a cybersecurity expert, tracks the numbers used for this cold calling. He has catalogued nearly 23 million of them.

Three months after the ban on sales calls made without prior consent, the solicitations have not stopped. A new law was supposed to leave consumers alone. Those who were interviewed nevertheless say they continue to receive these calls.

Each month, a government platform still receives more than 20,000 reports of abusive calls. The volume of complaints therefore remains high despite the ban.

He has drawn up a red list of these numbers and created an application designed to block them automatically. The tool records calls that the ban has not eliminated.

The penalties provided for are high on paper. Cold callers face fines of up to 375,000 euros.

This sum is considered insufficiently deterrent for automated call centers capable of placing millions of calls. The legal ceiling carries little weight against such a large volume.

Last year, the fraud-enforcement authority imposed 11 million euros in fines on telephone solicitors. This annual total remains far below the ceiling set for a single offense and the pace of reports recorded each month.

Dig deeper

Who is Centho?

Centho is presented as a cybersecurity expert; he tracks telemarketing numbers and created Wincalls to catalog and block them.

What is Wincalls?

It is an app backed by a blacklist of nearly 23 million numbers, designed to automatically block calls that the ban has not eliminated.

What is the fraud enforcement authority?

It is the DGCCRF, the administration that oversees commercial practices and penalizes telemarketers; it imposed 11 million euros in fines last year.

Why does a fine of 375,000 euros carry little weight?

This ceiling, set for a single offense, remains low compared with automated centers capable of placing millions of calls, and the annual total of penalties is far below it.

What does the ban change for the consumer?

Commercial telephone solicitation is no longer permitted without prior consent: the unsolicited call, once common despite opt-out lists, is now prohibited.

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