In Paris, Marianne, a history and geography teacher, had to hastily revise her lesson plan. Since the start of the day, she has been unable to open OneDrive, the online storage service where she keeps her teaching materials, her lessons and her exercises for students.
This Friday, November 13, Microsoft announced that it was experiencing major difficulties with its servers. At midday, the company said it had noted"improvements"toward resolving the situation.
Several million users cannot fully access Outlook email or certain services. As a result, hundreds of thousands of businesses and millions of people are struggling to complete essential tasks, starting with sending emails.
In Angers, in Maine-et-Loire, Marion has also had the bitter experience. This digital mediator, who works in five social centers, assists residents every day with their online administrative procedures.
A 45-year-old nurse is also seeing her work organization grind to a halt. She works as part of a mobile psychiatry team that operates in 11 municipalities in the department, with patients referred by doctors or nursing homes, in order to carry out psychiatric assessments.
"Even so, we are not going to reorganize an entire professional system around an Outlook outage,"they added, according to accounts gathered by franceinfo.